The business world does not generally encourage managers or leaders to focus on recognising and managing their emotions, and yet Emotional Intelligence is positively correlated with the ability to empathise, communicate effectively, manage stress, deal with conflict, and lead successfully.
This programme introduces participants to the main domains of Emotional Intelligence and then focuses on the first of these, self- awareness. Think Better Emotional Self Awareness introduces participants to:
– Emotions and Emotional Intelligence (EI). Definitions and models
– The impact of emotional awareness on performance
– Productive and un-productive emotions
– How to recognise the unique “recipe” of each emotion in self and others
– Naming emotions accurately
– Embedding awareness into performance
Programme Participant Profile
This programme is suitable for anyone interested in learning more about how to recognise and manage their own emotions successfully.